Frequently Asked Questions
Can I change my order? Changing a Product or Canceling an order If your order has not been shipped, you can change an item in your order by reaching out to us as early as possible. Orders processed before 2pm CST are usually shipped same day and
Shipping Policy and Refunds 1: We can not offer any refunds after an order has left a warehouse for any items deemed 'intimate'. Intimate items may include, but not limited to: Diapers or like items Underwear FDA regulations (and other regulatory
Can I cancel my order after it has shipped? Orders cancelled after shipment has occurred: Requested cancellations after an order has been shipped varies on a case by case basis. If your order can be turned around, in transit, we can cancel your order
The name shown on your credit card, PayPal, and other statements may differ depending on the payment method you choose at checkout. Typically, our name is shortened on statements as 'Tyk' or 'Tyk LLC'.
What shipping companies does Tykables use? United States: We have partnered with FedEx to fulfill a large majority of our orders. Diaper Orders, specifically 2 bags or more, will almost always go out FedEx Ground. Single Bag orders may ship via USPS
Is your shipping discreet? Absolutely Yes! Please see below for more details based on your location. United States Our case orders are shipped in the original manufacturer boxes which may contain a SKU number or similar symbols but otherwise have
Can I exchange for a different size? Diapers Unfortunately, we cannot resell any shipped diaper products which have already shipped due to FDA health regulations. This applies even if the product is unopened. If the sizing sent to you is different
Can I make an order over the phone? Over the phone orders You may call and purchase products over the phone during our business hours, although we recommend placing orders online to ensure order accuracy and easy payment. If you plan to call in an