FAQ
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Changing a Product or Canceling an order If your order has not been shipped, you can change an item in your order by reaching out to us as early as possibl...
Wed, Jun 5, 2019 at 3:55 PM
1: We can not offer any refunds after an order has left a warehouse for any items deemed 'intimate'. Intimate items may include, but not limited t...
Wed, Jun 5, 2019 at 4:04 PM
Orders cancelled after shipment has occurred: Requested cancellations after an order has been shipped varies on a case by case basis. If your order can be ...
Wed, Jun 5, 2019 at 4:08 PM
The name shown on your credit card, paypal, and other statements may differ depending on the payment method you choose at checkout. Typically, our name is s...
Wed, Jun 5, 2019 at 4:11 PM
United States: We have partnered with FedEx to fulfill a large majority of our orders. Diaper Orders, specifically 2 bags or more, will almost always...
Wed, Jun 5, 2019 at 4:21 PM
Absolutely Yes! Please see below for more details based on your location. United States Our case orders are shipped in the original manufacturer...
Wed, Jun 5, 2019 at 4:34 PM
Diapers Unfortunately, we cannot resell any shipped diaper products which have already shipped due to FDA health regulations. This applies even if the prod...
Wed, Jun 5, 2019 at 4:46 PM
Over the phone orders You may call and purchase products over the phone during our business hours, although we recommend placing orders online to ensure or...
Wed, Jun 5, 2019 at 4:48 PM