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Frequently Asked Questions
Can I change my order?
Shipping Policy and Refunds
Can I cancel my order after it has shipped?
How does the charge show on my credit card?
What shipping companies does Tykables use?
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How can I reset my password?
How can I update my address on my account?
Do you sell samples?
Can I set up reoccurring diaper orders?
What is your most absorbent diaper?
What is your thickest diaper?
What is your most discreet diaper?
Which size Snappies should I order?
Should I order Medium or Large Diapers?
A size I want is out of stock, how can I find out when they are back in stock?
When will we get XL diapers?
Are your shoes true to size?
How long do subscriptions last?
Can I cancel my subscription?
How can I edit/upgrade my order?
How should I wash my Snappies?
How should I wash my Denim?
How long does shipping take?
Shipping and Tracking
Do you ship discreetly?
Which shipping carriers do you use?
Can I ship my order to a PO Box?
Do you ship to FedEx Stores? UPS?
How long will it take to ship my order?
Where is my tracking information?
Why did I receive multiple tracking numbers?
Why hasn't my package information been updated?
How can I get email alerts on sales and new products?
How can I follow you on Facebook?
How can I follow you on Twitter?
How can I follow you on Instagram?
Can you repost my photos?
How can I subscribe to your YouTube channel?
Visit our store!
Do I need an appointment to visit the Tykables store?
Can I pick up an order from the Tykables store?
What can I do at your store?
Can I use my FSA/HSA to purchase diapers?
Do you accept PayPal?
Money Orders and Checks
Do you accept money orders/checks?
Apple and Google Pay
Do you accept Apple Pay?
Do you accept Google Pay?
Damaged or Defective Products
A product I received is damaged or defective, what should I do?
I received the wrong product or size, what should I do?
Out of Stock Products
Events We Attend and/or Sponsor
I am hosting an event in my area, does Tykables sponsor/co-sponsor events?
Do you host in-store parties?
What events do you host/sponsor?
Event Pick Up
Can I pick up my order at an event?
Is Tykables hiring?
Do you have an affiliate program?
Can I be Tykables model?
We are a company looking to wholesale Tykables Diapers.
Do you offer discounts for large orders?